# Your team: members, roles and workspaces

> Add teammates to your workspace with a role, change or remove them, and switch between the workspaces you belong to.

Applies to: FunnelCreative Commercial, Pro, Campaign Vault · Audience: humans
Web page: https://staging.funnelcreative.com/docs/team-and-roles

## Who can do this

- Everyone in a workspace can see its member list.
- The owner and admins can add and remove people. Admins can only add and remove members and viewers.
- Only the owner can change someone’s role.

Your team works under the workspace’s plan. See [Plans and what each includes](https://staging.funnelcreative.com/docs/plans-and-access.md).

## The four roles

Every person in a workspace has one role:

- **Owner**: the account the workspace belongs to. There is one owner, and ownership can’t be passed to someone else.
- **Admin**: everything a member can do, plus adding and removing members and viewers, exporting data, deleting leads and editing brand kits.
- **Member**: creates, edits and publishes funnels, and works the lead inbox. A member can’t export or delete leads, export data or add people.
- **Viewer**: reads funnels, publishing status and analytics. A viewer never sees leads.

When you pick a role in the invite form, the form describes it in one line, for example **Viewer: reads funnels, publishing status and analytics. Never sees leads.**

| What you can do | Who can do it |
|---|---|
| See funnels, versions and what is live | Owner, Admin, Member, Viewer |
| Create a funnel | Owner, Admin, Member |
| Edit a funnel | Owner, Admin, Member |
| Publish or roll back a funnel | Owner, Admin, Member |
| Unpublish a funnel | Owner, Admin, Member |
| See leads | Owner, Admin, Member |
| Change a lead’s status or notes | Owner, Admin, Member |
| Delete a lead | Owner, Admin |
| Export leads as CSV | Owner, Admin |
| Invite a teammate | Owner, Admin |
| Change someone’s role | Owner |
| Remove a teammate | Owner, Admin |
| Edit a brand kit | Owner, Admin |
| Save a preset | Owner, Admin, Member |
| Install a Campaign Vault pack | Owner, Admin, Member |
| Delete the workspace | Owner |

A viewer who opens a funnel’s **Leads** tab or **All leads** sees **Viewers can’t see leads: they’re your visitors’ personal details.** Leads hold your visitors’ names, email addresses and answers, so only owners, admins and members can open them. See [Privacy and your leads](https://staging.funnelcreative.com/docs/privacy-and-your-leads.md).

FunnelCreative checks every action on the server as well as in the app. If your role doesn’t allow something, the app says **Your role in this workspace can’t do that.** (on the **Members** card it adds “Nothing changed.”)

## Open the member list

1. In the sidebar, under **SETTINGS**, click **Account & data**.
2. The first card is **Members of <workspace>**. It lists each person’s email address and role.

Next to a name you may see:

- **· you**: that is your own membership.
- **· hasn’t signed in yet**: the person was added but hasn’t signed in since.

## Invite a teammate

1. On **Members of <workspace>**, click **Invite a teammate**.
2. Type their address under **Email address**.
3. Choose a **Role**. The owner can choose **Admin**, **Member** or **Viewer**. An admin can choose **Member** or **Viewer**.
4. Click **Send invite**. To stop, click **Cancel**.

The card then says **<email> can now sign in to <workspace> as <role>. No email was sent: tell them to sign in with this address.**

> Note: FunnelCreative doesn’t email your teammate. Tell them yourself that they have been added, and which email address to use.

### What your teammate does

1. They go to [the sign-in page](https://staging.funnelcreative.com/login) and sign in with the address you added. See [Signing in and out](https://staging.funnelcreative.com/docs/sign-in.md).
2. After signing in, they land in their own workspace, not yours. If that workspace has no plan, they see **Your account doesn’t include FunnelCreative funnels yet. Drafts you make are saved in this browser.**
3. They open the workspace menu at the top of the sidebar and choose your workspace under **Your workspaces**.

Every sign-in starts in the person’s own workspace, so they switch to yours each time they sign in.

## Change someone’s role

Only the owner can do this.

1. On **Members of <workspace>**, find the person.
2. Choose the new role in the list next to their name.
3. Click **Change role**.

The card says **<email> is now <role>.**

You can’t change the owner’s role or your own role: the role list doesn’t appear next to those names.

## Remove someone

1. On **Members of <workspace>**, click **Remove** next to the person.
2. The card asks **Remove <email>?**. Click **Remove** to confirm, or **Cancel**.

The card says **<email> was removed from <workspace>.** The person can no longer open this workspace. Their own account and their own workspace are not touched.

- The owner can remove anyone except the owner.
- An admin can remove members and viewers, but not another admin or the owner: **Remove** doesn’t appear next to them.
- Nobody can remove themselves here. **The owner can’t be removed.**

## Workspaces and the workspace switcher

A workspace holds funnels, leads, brand settings and a team. Every account has one workspace of its own. It is set up with your first purchase or sign-in and is called **My workspace**.

You get access to other workspaces only when their owner or an admin adds you.

### Switch workspace

1. At the top of the sidebar, click the workspace name. Under it you see your role there and your email address.
2. The menu **Your workspaces** lists every workspace you belong to, with your role in each. The one you are in is marked **· current**.
3. Click another workspace. It shows **Opening…** while it works.

The app reopens on **My funnels** in that workspace. Every screen then shows that workspace’s funnels, leads and settings.

If a funnel has changes that haven’t reached the workspace yet, the app first asks **Some changes haven’t been saved to your workspace yet. Switch workspace anyway?**

### What you can’t do with workspaces

- You can’t create another workspace.
- You can’t rename a workspace.
- You can’t move a plan from one workspace to another.
- You can’t hand the owner role to someone else.

## Limits

- One owner per workspace. Ownership can’t move.
- Roles you can give: **Admin**, **Member** and **Viewer**.
- Adding someone sends no email.
- Viewers never see leads.

## If something goes wrong

- **The invitation wasn’t saved.** followed by **Something went wrong on our side. Nothing was changed; try again.** This also appears when the address is already a member of the workspace. Check the member list first.
- **We couldn’t open that workspace. Nothing changed; try again.** The switch didn’t happen. Try again, or reload the page.
- Your teammate can’t see your funnels: they are probably still in their own workspace. Ask them to switch to yours from the workspace menu.
- Your teammate gets no sign-in email: check they typed the exact address you added. See [Troubleshooting](https://staging.funnelcreative.com/docs/troubleshooting.md).

## Related

- [Signing in and out](https://staging.funnelcreative.com/docs/sign-in.md)
- [Plans and what each includes](https://staging.funnelcreative.com/docs/plans-and-access.md)
- [Your lead inbox and CSV export](https://staging.funnelcreative.com/docs/leads.md)
- [Export your data, delete leads on request, close your account](https://staging.funnelcreative.com/docs/account-and-data.md)
- [Screen map: every screen, tab and button](https://staging.funnelcreative.com/docs/app-map.md)
